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Operational Efficiency Made Simple

Learn how to measure legal's business impact, build scalable legal operations, strengthen knowledge management, and align outside counsel with organizational goals through this four-part webinar series.

Colleagues at a table planning together
Format Includes Access CPD
On demand + live 4 webinar sessions 3 sessions available now + 1 live session on September 22 See the accreditation information
 

Quick links: Who should participate | What's included | Registration

Why this series?

Legal departments are expected to operate efficiently, manage risk, control costs, and demonstrate their contribution to the business.

In partnership with Septeo Legal Suite, CBA In-House Lawyers presents a four-part webinar series for senior in-house lawyers, general counsel, and legal operations professionals who want to turn legal technology and performance data into measurable business value.

The series examines how the right legal technology can unify operations, improve knowledge retention, generate meaningful KPIs, and connect the work of the legal department with broader organizational goals.

Three sessions are available immediately on demand. Join us live on September 22 for the final session on aligning outside counsel management with business goals.

Who should participate?

This series is designed for senior in-house lawyers, general counsel, and legal operations professionals who want to:

  • demonstrate the legal department's strategic value;
  • select technology that can grow and adapt with the organization;
  • improve reporting, knowledge management, and operational visibility;
  • use AI and legal data more effectively; and
  • better align internal teams and external counsel with business objectives.

Register for the series

Presented in partnership with Septeo Legal Suite.

Septeo Legal Suite provides legal management technology designed to help corporate legal departments centralize information, streamline workflows, improve collaboration, and make better use of legal and business data.

Throughout the series, speakers will explore how flexible, scalable technology can help legal teams reduce operational friction, retain institutional knowledge, prepare for AI-enabled tools, and demonstrate their contribution to the organization.

Four sessions. One connected approach to legal performance.

The series moves from defining meaningful KPIs to building scalable systems, strengthening knowledge management, and aligning outside counsel oversight with business goals. Register for one webinar or access the complete four-part series.

Session Focus You will learn to
Session 1
On demand
What Gets Measured Gets Managed: KPIs That Reveal Legal's Strategic Value
Legal teams are under pressure to prove value beyond cost control. This foundational session explores how digital tools can streamline intake, automate reporting, and align legal KPIs with business goals.
  • Identify the legal metrics that matter most to the business
  • Streamline intake and automate performance reporting
  • Use KPIs to improve collaboration and guide decisions
  • Position legal as a trusted strategic partner
Session 2
On demand
Why Modularity & Scalability Are Game Changers for Legal Departments
Technology must evolve with the legal department. This session examines how a modular, scalable platform can consolidate systems, improve data visibility, reduce operational friction, and support long-term change.
  • Assess whether technology can scale with your department
  • Reduce fragmentation across legal systems and workflows
  • Improve visibility into legal work and performance
  • Prepare your department for AI and future capabilities
Session 3
On demand
Retain the Brain: AI & Knowledge Management
AI is only as strong as the knowledge behind it. Learn how to structure and centralize legal know-how, including past matters, templates, precedents, and internal guidance.
  • Centralize legal knowledge and make it easier to access
  • Reduce duplicated work and knowledge loss
  • Build a stronger foundation for automation and AI
  • Measure knowledge management as a performance driver
Session 4
Live: September 22, 2026
Beyond Billables KPIs: Aligning Outside Counsel Management with Business Goals
Connecting organizational change management with meaningful KPIs can demonstrate the legal department's full business impact. This session examines how internal legal teams and external counsel can align their work, expectations, and reporting.
  • Track contract cycle time, risk mitigation, matter resolution, and client satisfaction
  • Connect legal performance metrics with organizational change
  • Set clearer expectations for external counsel
  • Ensure internal and external teams are working toward the same KPIs

What you will take away:

  • More meaningful performance measures — Define and track KPIs that show how legal contributes to organizational priorities, not simply how much work the department completes.

  • A more adaptable technology strategy — Understand how modular, scalable tools can support growth, changing priorities, and new capabilities.

  • A stronger foundation for AI — Learn why structured, accessible legal knowledge is essential to effective automation and AI adoption.

  • Better alignment with external counsel — Use shared KPIs and clearer expectations to connect outside counsel performance with business objectives.

Featured speakers

  • Ramy Barsoum, Consultant & Product Specialist, Septeo Legal Suite: Ramy brings expertise in legal operations technology and the use of digital tools to improve legal workflows, reporting, knowledge management, and departmental performance.
  • Kristin Bisbee, BA (GDS), LLM, Litigation Paralegal, Miller Group: Kristin contributes a practical legal operations perspective informed by her experience supporting litigation, legal knowledge management, and the effective use of legal department systems.
  • Marianne Routhier-Caron, LLM,Lawyer & Director of Legal Operations at NOVUM Legalis: Based in Outremont, Quebec, Marianne maintains a general practice, serving clients with Marianne Routhier-Caron, LLM,Lawyer & Director of Legal Operations at NOVUM Legalis: Based in Outremont, Quebec, Marianne maintains a general practice, providing clients with accessible legal counsel across a diverse range of legal matters. 

Hear directly from Ramy Barsoum and Marianne Routhier-Caron at the session on September 22.

Register for the complete series.

Access the three recorded sessions immediately and register for the remaining live webinar on September 22. 

Option CBA Members Non-Members Includes
Complete Series Free $100 All four webinar sessions, including immediate access to three recordings and registration for the live September 22 session

Register for the complete series

Frequently asked questions

  • Are all four sessions available on demand? The first three sessions are available on demand. The final session will be presented live on September 22, 2026.

  • Can I register for only one webinar? Yes. You can register for an individual webinar or for the complete four-part series.

  • What is included with full-series registration? Full-series registration includes all four sessions: immediate access to the first three recordings and registration for the live September 22 session.

  • How much does the series cost? The complete series is free for CBA members and $100 for non-members.

  • Who is this series designed for? The content is intended primarily for senior in-house lawyers, general counsel, and legal operations professionals. It will also be useful to other in-house professionals involved in technology, reporting, knowledge management, and outside counsel oversight.

  • Is the series eligible for CPD credits? See the accreditation information confirmed to date.

Register now